Baja Frige S.A. de C.V.

Company

Tijuana, B.C.
(664) 979 0852
info@baja-frio.com

Company policies

Our policy in providing a service with high quality standards being of great importance the satisfaction and growth of our customers, based on our specialized service according to their needs, we are your strategic ally in the Region.

Mission

Baja Frio is a company dedicated to refrigerated storage, and we have the mission of always offering a high quality service, keeping its products at the right temperatures for its proper and correct process, providing competitive prices and advice to each of our clients.

Vision

We have the vision of being the leading company in storage solutions at controlled temperatures and inventories at the Regional level providing the best service in the field.

We are governed by the following criteria

Z

Courtesy

Give a correct and friendly treatment to the client by all company staff. Company staff who maintain a neat and pleasant appearance.

Z

Communication

Establish and use appropriate language that the client can clearly understand. We are always willing to listen with patience, openness and sincere attention.

Z

Reliability

It is achieved through a high and constant level of service. Deliver the right service from the start.

  • Keep promises.
  • Meet deadlines.
  • Admit mistakes and fix them.
Z

Credibility

Show a clear interest in customer needs. The entire image of company must be congruent.

Z

Security

Concern for the physical and financial security of the client, for their transactions and operations.
Z

Answer’s capacity

Offer fast and efficient. Flexibility to adapt to customer needs. Maintain adequate staff to meet customer needs.

Z

Professionalism

Know in depth the services provided. Provision of tools to solve unexpected situations. Give operations and advise the client to optimize my services.